Information collected by us
information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;
information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services including:
information that you provide to us for the purpose of registering with us, or purchasing products or services from us, such as your name, address, telephone number(s) and limited payment details (such as the last 4 digits of the supplied credit card number);
information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters including your name and e-mail address;
any other information you choose to send to us;
Cookies
We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you in any number of ways.
Most browsers allow you to refuse to accept cookies. This will, however, have a negative impact upon the usability of many websites, including this one.
We use Mint to analyse the use of this website. Mint generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. This information is also collected & stored by us in accordance with this privacy policy.
We also use Google Analytics for the same purpose as we use Mint. The data is used in the same way, but is stored by Google and so is subject to Google’s privacy policy.
Using your personal data
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We will not without your express consent provide your personal information to any third parties for the purpose of marketing.
We may use your personal information to:
administer the website;
improve your browsing experience by personalising the website;
enable your use of the services available on the website;
produce and send to you goods purchased via the website, and supply to you services purchased via the website;
send statements and invoices to you, and collect payments from you;
send you general (non-marketing) commercial communications;
send you email notifications which you have specifically requested;
send to you our newsletter and other marketing communications (relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by visiting)
provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
deal with enquiries and complaints made by or about you relating to the website;
Other disclosures
Except as provided in this privacy policy, we will not provide your information to third parties.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:
to the extent that we are required to do so by law;
in connection with any legal proceedings or prospective legal proceedings;
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
International data transfers
Information that we collect may be stored and processed in and transferred between any of the countries and territories in which we operate in order to enable us to use the information in accordance with this privacy policy.
If you are in the European Union, information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.
Security of your personal data
We will take all possible (reasonable) technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure servers. All electronic purchases and/or registrations which you make to or receive from us will be encrypted during transmission, typically (but not necessarily always) using the SSL cryptographic protocol.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping any passwords and user details supplied to you by us confidential. We will never ask you for your password in any correspondence (including, but not limited to electronic mail, telephone, or postal mail). If you do receive such communications, we ask that you report all instances of this to us, and that you never, under any circumstances, divulge such information.
Policy Amendments
We reserve the right to modify this privacy policy at any time, without any prior notice. It is your responsibility to check this page to ensure that you are happy with any changes we may make.
By using this website, you confirm that you have read and are happy with the current version of the privacy policy.
Your Rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00, but is subject to change at any time without any notice).
You may instruct us not to process your personal data for marketing purposes by contacting us at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)
Third party websites
The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
Contacting us
All of our contact details can be found on the "Contact Us" section of the site, which can usually be accessed by clicking the Contact link on the top navigation bar.
Printed copies of this Privacy Policy
If you would like to request a printed copy of this Privacy Policy, you can do so at any time by contacting us. Requests for printed copies may be subject to an administration fee for printing and postage. You will be informed of such charges upon request.